Work Calls

A 4-hour minimum indicates that you will get paid for 4 hours regardless if the work gets done in a shorter amount of time.  An 8-hour minimum is similar to a 4-hour work call, however, the difference between them is you get an hour of unpaid walkaway lunch time or a 30-minute on-the-clock lunch break provided by the client or vendor.

A split-shift work call consists of both a load-in and load-out on the same day.  For example, workers will come in for a load-in time of 8AM-12PM and be back for the load-out starting at 10PM-2AM.

A work call that goes past midnight will count every hour past 12AM as overtime (OT).  OT pay rate is double your base rate for that work call.

Yes and no.

Work calls that involve setup days will generally be a 1-hour walkaway unpaid lunch break.  You either provide your own lunch meal or go find your own in around the area.

On event and show days, you are entitled to a 30-minute paid lunch break with the meal provided by the client or vendor.

15 minutes early is ON TIME.  On time is LATE.  Late is FIRED

Don't be late!  If you are running late, contact the office and let them know.  408-294-1134

Best case is to contact the venue steward.

If you are feeling sick, contact the office as soon as possible.  408-294-1134

 "No call, no show" (NCNS) means someone missed a scheduled work shift or appointment without calling to notify anyone.

You can get your TSJ badge at the security located inside the San Jose Convention Center.

Once you are at the employee entrance at SJCC, page the security and ask them you are there for a new TSJ Employee badge.

Once you head inside, there will be a set of stairs leading up to the loading dock.  Turn right to go up the long ramp, and another right for the security personnel.